Shannon Bond

Shannon Bond is a business correspondent at NPR, covering technology and how Silicon Valley's biggest companies are transforming how we live, work and communicate.

Bond joined NPR in September 2019. She previously spent 11 years as a reporter and editor at the Financial Times in New York and San Francisco. At the FT, she covered subjects ranging from the media, beverage and tobacco industries to the Occupy Wall Street protests, student debt, New York City politics and emerging markets. She also co-hosted the FT's award-winning podcast, Alphachat, about business and economics.

Bond has a master's degree in journalism from Northwestern University's Medill School and a bachelor's degree in psychology and religion from Columbia University. She grew up in Washington, D.C., but is enjoying life as a transplant to the West Coast.

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Updated at 11:22 a.m. ET

Dennis Johnson fell victim last week to a new form of harassment known as "Zoombombing," in which intruders hijack video calls and post hate speech and offensive images such as pornography. It's a phenomenon so alarming that the FBI has issued a warning about using Zoom.

Like many people these days, Johnson is doing a lot of things over the Internet that he would normally do in person. Last week, he defended his doctoral dissertation in a Zoom videoconference.

Updated at 6:01 p.m. ET

Some Amazon warehouse workers in Staten Island, N.Y., and Instacart's grocery delivery workers nationwide walked off their jobs on Monday. They are demanding stepped-up protection and pay as they continue to work while much of the country is asked to isolate as a safeguard against the coronavirus.

In 2009, Mark Zuckerberg had a question for Facebook: "What do we want to be when we grow up?"

While the social network was still several years away from going public, it was evolving beyond the startup phase. It had turned down a $1 billion offer to sell itself to Yahoo. It was competing for talented engineers with bigger Silicon Valley neighbors like Google. Facebook needed to define itself.

Employees quickly zeroed in on where to find their answer: Zuckerberg, the founder and CEO.

Flying cars, big-screen TVs that rotate vertically to better show your mobile videos, a trash can that changes its own bag: Welcome to CES.

About 200,000 people will descend on Las Vegas this week to check it all out at the annual technology extravaganza of the Consumer Electronics Show.

Among the robots they will encounter is the Charmin RollBot. That's roll as in a roll of toilet paper, which is what the small-wheel robot carries on top of itself.

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How safe is your Uber ride? That question has dogged the company for years, as it has faced complaints from passengers and drivers alleging they have been sexually assaulted in an Uber.

Now Uber is revealing the scale of those complaints for the first time.

The company received 5,981 allegations of serious sexual assault in the U.S. over two years, according to a new report covering 2017 and 2018. The claims range from unwanted touching and kissing to rape.

Inside a bright red building in Redwood City, just south of San Francisco, cooks plunge baskets of french fries into hot oil, make chicken sandwiches and wrap falafel in pita bread.

If you've been in a restaurant kitchen, it's a familiar scene. But what's missing here are waiters and customers. Every dish is placed in a to-go box or bag.

Delivery drivers line up in a waiting area ready for the name on their order to be called.

Updated at 6:07 p.m. ET

Ending an era at the Internet's biggest search company, Google co-founders Sergey Brin and Larry Page are leaving their leadership roles and CEO Sundar Pichai will become chief executive of both Google and its parent company, Alphabet.

Page is stepping down as CEO of Alphabet, while Brin is resigning as its president. They will remain board members of Alphabet, a company that oversees not just Google but also research into artificial intelligence and self-driving cars.

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